Newsletter

Pipeline – June 2019

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March 2019 Download | June 2019 Download


In this issue:

  • The P.A.T. Center and the PAT II, INC. have merged!
  • What we have been up to!
  • Satisfaction Survey Numbers
  • Employment Opportunities

About the Merge: WHAT YOU NEED TO KNOW: Q AND A

The P.A.T Center and the PAT Center II, Inc. has merged and we are not one agency called “People Advocating Transition”. We envision serving more adults, clients with substance abuse issues, and court involved clients. The administrative office is located in Pine Bluff, AR at 620 South Laurel. You can contact us at 870.534.4900 or via fax: 870.534.4906.
The agency has locations in Pine Bluff, Little Rock, North Little Rock, and Forrest City. We provide an array of mental health and substance abuse services at all locations including: medication management, therapy, paraprofessional services, psycho-educational, advocacy, and outpatient substance abuse treatment. Our staff is equipped to service adults, adolescents, children, and families.
WHAT YOU NEED TO KNOW: Q AND A
Q. Does the agency still do school-based, home-based, and in-office services?
A. Yes, the agency continues to offer treatment in varied settings to meet the needs of the clients.
Q. Will my therapist or case manager change?
A. No, we will make every effort to keep clients with their current therapist and QBHP.
Q. Are there services in North Little Rock and Forrest City locations?
A. Yes, we have mental health and outpatient substance abuse services all locations.
Q. Are there new services offered by the agency?
A. Yes, the agency is doing life skills groups, substance abuse groups for adolescents and adults, and SAFE Care (Forrest City). We are also looking to expand services to include day treatment for adults.


Satisfaction Survey Numbers

SATISCATION SURVEYS
As the CEO of the agency, I take the treatment of our clients seriously. The agency makes ongoing efforts to improve quality, accessibility, and effectiveness of services. Our clients, stakeholders, and employees’ opinions, concerns, and suggestions matters. In an effort to improve we solicit input about the accessibility, effectiveness, and efficiency of our services. The clients, referral sources, and employees are overall generally satisfied with the services and employment setting. There were areas that client’s, referral source, and employees suggested including of expansion of services to include day treatment, support groups, and more adult services.
The agency takes feedback from stakeholders seriously. Areas of improvement identified through the survey include client requesting assistance with basic needs (e.g., clothing, food, shelter), asking for transportation to appointments, and asking for a male MHP. The agency will present the comments, suggestions, and issues to the advisory board, employees, and incorporate into plans. –Ronald Kirby, CEO


Current Employment Opportunities

The agency continues to see the highest quality staff to service the needs of our diverse clientele. We are currently hiring in all locations, full and part-time employee for the following positions:
Mental Health Positions (Licensed)
Therapists
Minimum Qualifications: Licensed Psychologist, LCSW, LMSW, LPE-I, LPC, LAC, LMFT, APN or CNS with a specialty in psychiatry or mental health.

Mental Health (Bachelor’s Level)
Qualified Behavioral Health Providers (QBHPs):
Minimum Qualifications: Bachelor’s degree in a human service-related field.

Office Support Staff
Office Support Staff (OSS): Full-time positions for all locations.
Minimum Qualifications: Bachelor’s degree in business, economics, or human resources related field preferred.

  • Mental Health Positions (Licensed) – Therapists
  • Mental Health (Bachelor’s Level) –
    Qualified Behavioral Health Providers (QBHPs)
  • Office Support Staff –
    Office Support Staff (OSS)

To apply, please submit a resume, cover letter and list of references via email to thepatcenter@yahoo.com or fax (870) 534-4906.

People Advocating Transition PIPELINE is a quarterly newsletter for stakeholders, clients, parents, community agencies, and referral sources. The PIPELINE provides ongoing updates about P.A.T. Center projects, introduction of staff, and our efforts to improve performance and quality of services. Our aim is to be transparent about internal workings by holding staff and Leadership accountable for day to day operations.


Pipeline – March 2019

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March 2019 Download

In this issue:

  • Job Fair
  • P.A.T. Center Expansion
  • Events 3  2019 Planning
  • Satisfaction Surveys
  • Employment

Job Fair

The P.A.T. Center actively recruits diverse staff to meet the needs of our clients. Pictured above are the agency’s Directors, Mr. Allen Cooper (left) and Mr. Bruce Horton (right) with a booth at St. Mark’s Job Fair held on January 27th, 2019. 


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Pipeline – December 2018

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March 2018 Download | June 2018 Download | September 2018 Download | Decmeber 2018 Download


In this issue:

  • Upcoming Events
  • 4th Quarter Reflections
  • Staff Additions
  • Pictures from Turkey Giveaway
  • Adult & Child/Adolescent/Parent Surveys
  • Christmas Quiz
  • Employment

Upcoming Events:

  • New Year’s Day (January 1, 2019)
  • MLK Holiday will be observed January 21, 2019
  • Advisory Board Meeting March 2019

Let’s Reflect on the 4th Quarter…

  • Beacon Health Option Trainings were held onsite/via Webinar in December
  • CPI Instructor’s Training-October 9-12, 2018
  • Billing Workshop-November 7, 2018
  • SBHMH Task Force Meeting-November 28, 2018
  • Last Advisory Board Meeting was held December 2018

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Pipeline – September 2018

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March 2018 Download | June 2018 Download | September 2018 Download


In this issue:

  • 3rd Quarter Review
  • Staff Additions
  • ”I Like Me” Checklist
  • Survey Results
  • Back to School Tips
  • Employment Opportunities

 

3rd Quarter Review:

JULY
  • 7/3-Beacon Health Webinar (Independent Assessment Referrals)
  • 7/4/-Independence Day (Office Closed in Observance)
  • 7/8-PASSE: Medicaid & AFM Webinar (An Update for Behavioral Health Providers
  • 7/26-Credible Update: AR Medicaid OBHS Transition Webinar
AUGUST
  • 8/6-DHS Stakeholder Meeting
  • 8/8-AFMC Health HIPAA Webinar
  • 8/13-First Day of School

 

SEPTEMBER
  • 9/3-Labor Day

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Pipeline-June 2018

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March 2018 Download | June 2018 Download


2nd Quarter Review

During the 2nd quarter of 2018, Leadership attended many meetings, trainings and conferences to ensure they were “in the know” and abreast the up and coming OBH transition. Let’s take a look at the events they attended and conducted our Leadership staff…

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Pipeline – March 2018

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March 2018 Download


In this issue:

  • 1st Quarter Review
  • Pics from Annual Easter Egg Hunt
  • Advisory Board Highlights
  • Parent/Client Satisfaction
  • Survey Feedback Results
  • Employment Opportunities

 

1st Quarter Review:
Let’s Spring into the New Year!!

The P.A.T. Center has been very busy preparing for 2018! We have new referrals coming in from schools, courts, and PCPs and our staff has expanded to accommodate this great demand. Three new staff members were added to the PAT family, Cassandra Moore, MHPP, Anthony Brown, MHPP and Dr. Donna Brown, MD.

Also during the first quarter, Leadership and Clinical staff has attended RSPMI webinars, Beacon Health trainings, webinars and Medicaid Stakeholder meetings to become familiar with and stay informed of any changes implemented.

Our Clinical Director, Mrs. Johnson has attended job and internship fairs to scout qualified and upcoming social work grads for future employment. Mrs. Johnson also traveled to Baltimore, Maryland in March 2018, to the yearly Credible Conference. During this conference she attended trainings on: Billing, Data Entry, Records Retention, etc. The PHQ-9 form was added to Credible as well, which is completed w/Intakes, TPRs and Discharges.

A Retrospective Audit was conducted this quarter. The agency passed with flying colors. Congrats were given to Mr. Mooney, Ms. Simmons, Mrs. Edgerson, Mrs. Culclager, Ms. Floyd and Mr. Jones for their hard work as their charts were audited in this review. Special thanks to office staff as well as they check notes, TPRs, referral and billing, which helps ensure charts are compliant!

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Pipeline – December 2017

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March 2017 Download | June 2017 Download | September 2017 Download | December 2017 Download


4th Quarter Review

2017 is coming to an end! We have achieved many goals this year. From hiring new staff to accommodate the clientele growth, purchasing property to increase office spaces, partnering with the court system for new referrals and receiving recertification to continue providing services to the our clients and the community. The new PASSE changes went into effect October 2017 and are evolving daily. The PAT Center Leadership team has been attending meetings and trainings to obtain information needed to ensure our agency is compliant and remains abreast as Medicaid improves to better serve its clients and providers.

We look forward to a great year in 2018!!!!
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Pipeline – September 2017

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March 2017 Download | June 2017 Download | September 2017 Download


3rd Quarter Review

School has resumed and we’re excited to be back. Our schoolbased programs are in full effect!!
Although we didn’t have a Therapeutic Summer Program this year, we did implement summer group sessions that were held at the office.
During some of the sessions, MHPs and MHPPs worked with clients on coping skills to implement during conflicts at home, school, etc.
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Pipeline – June 2017

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March 2017 Download | June Download


In this issue:

  • Quarter in Review
  • Upcoming Events
  • Events from 2nd Quarter
  • Staff Additions
  • Quarterly Survey Feedback
  • Employment

2nd Quarter Review

We have completed the 2nd quarter with a BANG as the 2016-2017 school year has come to a close and we are gearing up for the summer! To close out the school year, cookie trays were taken to the schools The P.A.T. Center is stationed in, to say ‘Thank You” for allowing us to be of service, in hopes to return 2017-2018 school term.
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Pipeline – March 2017

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March 2017 Download


In this issue:

  • 1st Quarter Review
  • January-March 2017 Calendar of Events
  • Credible Conference
  • Upcoming Events
  • Staff Additions
  • Parent/Client/Adult Surveys
  • New Team Members

1st Quarter Review

The P.A.T. Center has been busy this quarter making sure that we provide the BEST services possible to our clients and their families and to make the environment a GREAT one for our employees as well!

In the latter part of February and early March, PB & LR Employees were given information on the 401K plans and its benefits offered through The P.A.T. Center. Many employees shared their experiences with those who have not acquired the benefits to provide feedback and perks. Many have considered joining and will be joining soon!

The 1st of March, Ms. Johnson, PAT Center Clinical Director, represented and attended the 10th Year Anniversary Credible Conference held Mar 6-10, 2017 in Baltimore, Maryland. (See page 2 for details).

The networking continues…
The P.A.T. Center was a part of the UALR School of Social Work Career Fair at the Jack Stephens Center on March 7, 2017. This allowed agencies to get to know students interested in internships and job placements. Light refreshments were served to attendees.
Mid March, some of the P.A.T. Center staff attended the National Association of Social Workers Conference, March 29-31, 2017.
Advisory Board and PI/QA Meetings were held this quarter as well.

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